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A Private Exclusive Is Not a Marketing Tactic

  • Writer: Chris Muellenbach
    Chris Muellenbach
  • Dec 5
  • 3 min read

Why It Is Really About Discovery, Safety, and Seller Psychology


Many of us have talked about Private Exclusives as if they were simply another marketing

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tactic, a tool to create buzz, test messaging, or generate pre-market attention.


During a Coaching at Compass call with legendary coach Steve Shull, co-author of The Full Fee Agent, he reframed the entire conversation in a single sentence:


“Private Exclusives are not a marketing tactic. They are a discovery process.”


And when you really sit with that idea, it changes everything.


I pulled together the key points from Coach Shull' s call that resonated with me the most, and I’ve outlined them below.


Why Discovery Matters More Than Marketing

No agent can predict the future. We can estimate. We can analyze. We can pull comps until the ink dries. But predicting exactly how buyers will react the moment a listing reaches the open market is impossible.


A Private Exclusive is a smarter and safer way to discover the truth.

It is not about hype or premature promotion. It is about learning in a quiet, strategic way without exposing the seller to unnecessary risk.


Private Exclusives help us guide our sellers from emotion to clarity, from aspiration to alignment, from fear to confidence, and from hope to evidence and feedback.

At its core, it is not about marketing. It is about psychology.


Why Every Seller Starts in Fantasy Land

Every seller begins with a number in their head.

Every single one.


And that number is rarely just a number.

  • It is a shield.

  • It is emotional protection.

  • It is ego, identity, status, pride, comparison, dreams, memories, and meaning wrapped into six digits.


This is completely human.


The challenge is this. When a listing hits the open market, and the price does not land as the seller expected, they do not simply feel wrong.


They feel exposed, judged, misunderstood, and panicked.

And panic often leads to quick price reductions, emotional decision-making, and a breakdown in trust. This affects the seller’s confidence in the market and sometimes their confidence in you.


Where Private Exclusives Shine

A Private Exclusive gives your seller a controlled and judgment-free environment to learn how buyers actually perceive their home.


  • There are no Days on Market accumulating.

  • There are no public price reductions visible to everyone online.

  • There is no pressure to correct anything in front of the world.


What the seller receives: real feedback, real reactions, and real discovery.


What you are giving them is freedom, control, safety, clarity, and time.


A Private Exclusive allows the seller to begin at their number without penalty and then refine that number based on evidence rather than emotion.


The Old Model Compared to the New Approach


The traditional model says: “Here is what I think it will sell for.”


The new approach with a Private Exclusive says: “Here is a safe and private way for us to discover how buyers actually respond before anything goes public.”

This shifts you out of the prediction business and into the leadership business.

You are no longer the agent saying, “Trust me.”

You are the agent saying, “Let us learn this together.”

This creates an entirely different experience for the seller.


Private Exclusives Build Trust Before the World Is Watching

When sellers feel protected, they become more open to learning.When they learn, they become more realistic.When they become realistic, they make stronger decisions.When they make stronger decisions, you become the trusted advisor rather than the bearer of unwelcome news.


A Private Exclusive is not a marketing tactic.It is a human strategy.It is a safety net.It is a discovery tool.It is the bridge between a seller’s hopes and the market’s reality.


When you use it that way, everyone benefits.

 
 
 

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